Shipping policy

Thank you for shopping with Zahmora. We are committed to delivering your order quickly and safely across Saudi Arabia.

Order Processing

All orders are processed within 1 to 2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Shipping Time

We currently ship across the Kingdom of Saudi Arabia.

Estimated delivery time:

  • Processing Time: 1 to 2 Business Days
  • Delivery Time: 3 to 7 Business Days

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping costs are displayed during checkout before you complete your purchase.

From time to time, Zahmora may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

If tracking is available for your order, you will receive tracking details by email once your package has been dispatched.

Delivery Delays

While we aim to deliver all orders on time, delays may occasionally occur due to:

  • High order volumes
  • Public holidays
  • Weather conditions
  • Courier service delays
  • Incorrect or incomplete shipping addresses

We appreciate your patience if any unexpected delays occur.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before placing your order.

Zahmora is not responsible for delays or failed deliveries caused by incorrect customer information.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery or the expected delivery date.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Email: info.zahmora@gmail.com

Store: Zahmora

We are always happy to assist you.